This page lists what we have and what we do not. Suppliers rarely admit the second part — which is why it tends to surface at customs instead of here.
Verify any certificate directly with the issuing body. We will give you the certificate number.
Frozen berry processing has a small number of well-understood hazards. Knowing them in advance is what separates a supplier who has been audited from one who has not.
| Hazard | Where it enters | Our control | Verification |
|---|---|---|---|
| Hepatitis A virusNorovirus also relevant | Contaminated irrigation water; infected harvest labour | Potable water requirement at farm; hand hygiene and health screening for pickers; HACCP CCP with validated kill step where applicable | Sanitation records per shift; buyer-agreed testing plan |
| Pesticide residue | Pre-harvest application; drift from neighbouring plots | Integrated pest management; pre-harvest interval enforced; buffer zone from neighbouring spraying | Multi-residue LC-MS/MS panel per lot on request |
| Heavy metals | Soil and irrigation source | Annual soil and water analysis at base level | Third-party laboratory report available on request |
| Foreign matter | Field debris, stalks, leaves | Optical sorting plus manual QC pass; magnetic separation | Defect tolerance recorded per lot on COA |
| Microbial growth | Temperature abuse anywhere in chain | Tunnel IQF at −35°C within hours of harvest; continuous cold store; reefer transport with logger | Logger file shipped with container — you verify, not us |
| Allergen / cross-contact | Shared line with other fruit | Sequenced production with cleaning validation between allergens | Cleaning validation records available under NDA |
Recall only works if the chain is unbroken. Ours is, and we can prove it.
Harvest records tie fruit to a specific block, with picking date and picker team.
Harvest-to-freeze interval recorded in hours. This is the number raspberry and blackberry buyers should ask us for.
Freezer log records temperature curve per batch, not just a pass/fail.
Brix, pH, microbiology — recorded against the batch, so a result can be traced forward to cartons and backward to field.
Carton code maps to batch code. You can identify which cartons came from which lot without opening them.
Container number cross-referenced to your invoice and packing list, so a hold at destination maps back to a field in Yunnan.
We do not charge for pre-shipment photos and a draft COA. You are welcome to book your own inspector at your cost — and we would encourage it on a first order.
Photos of the actual lot, filled cartons, palletised container interior and the running temperature display — sent before the container is sealed. Not stock photography, not a previous order.
Any recognised inspection company may inspect at origin. We provide full access to the line, the lab records and the lot on hold. Book it with at least 7 days notice so the lot can be reserved.
If your market or customer requires limits stricter than our standard, we will quote the additional testing openly before you commit — not reveal it as a surprise at inspection.
Customers may audit our facility. Remote video walkthrough is available for buyers who cannot travel; on-site audit is welcome without charge.
Certification requirements differ by market and cannot be substituted between countries. Here is what applies on our existing lanes.
| Market | Regulator | Mandatory before you can sell | Our status |
|---|---|---|---|
| Malaysia | Food Safety & Quality Division | No mandatory Halal gate for general food imports | Ready to ship now |
| Thailand | Thai FDA | FDA registration; Halal approval now shortened to ~45 days | Ready to ship now |
| Indonesia | BPJPH · Ministry of Trade | Halal mandatory — enforcement date delayed to Oct 2028 | Halal in progress — plan ahead |
| Vietnam | Ministry of Agriculture | −18°C may substitute for phytosanitary certificate — confirm with your broker | Ready — cold chain supports this |
| UAE | MOCCAE | GCC standard; UAE also acts as regional re-export hub | Ready to ship now |
| Saudi Arabia | SFDA | SFDA registration mandatory · residue limits approach Codex | Ready — ship to you with registration support |
| Kazakhstan / Uzbekistan | Local sanitary authorities | No Halal gate | Ready to ship now |